Last updated: October 5, 2026

This policy explains how DarazSerum.com handles information when you browse our store, place an order, create an account, leave a review or contact us. Our website is https://darazserum.com/.

Information you provide

When you place an order or contact us, we collect the information you submit, such as your name, email address, phone number, billing and delivery addresses, ordered products and the details of your enquiry. If you create an account, your account details and saved contact information help you manage orders and complete future checkouts. Please do not send passwords or full payment-card details through email or WhatsApp.

How information is used

We use order and contact information to confirm and deliver orders, provide customer support, handle returns and refunds, maintain accounts and records, and help prevent misuse of the store. Store administrators and staff handling orders can access the information needed for these tasks. If you choose to subscribe to marketing messages, you can use the unsubscribe option in those messages or contact us to stop them.

Service providers and external services

Order fulfilment requires relevant delivery details to be shared with courier services. If you select an online payment service at checkout, that provider processes information required for the payment under its own privacy terms. Hosting, email, security and other technical services process information necessary to operate the website. When you contact us through WhatsApp or follow a social-media link, the relevant service also handles information under its own policies.

Cookies and browsing information

The store uses cookies to keep track of your shopping cart and account login. The website and its technical services can also process IP addresses, browser and device information, and pages or products viewed to operate the store, troubleshoot problems and understand use of the website. You can manage cookies in your browser; blocking essential cookies may affect login, cart and checkout functions.

Google advertising

This website displays Google ads. Google and other advertising vendors may place or read cookies, use web beacons and process IP addresses or browsing information to serve and measure ads. Advertising cookies can enable Google and its partners to display ads based on visits to this website and other websites. You can manage personalized advertising through Google My Ad Center, and learn about Google’s data use at Google’s partner-site privacy information. Options for participating advertising providers are also available through YourAdChoices.

Comments, reviews and embedded content

If you leave a comment or review, the information in the form, your IP address and browser details can be used for moderation and spam detection. Your approved comment or review and display name are visible publicly. A hash of your email address may be sent to Gravatar to display a profile image; see Automattic’s privacy policy. Embedded content, such as a video, image or social-media post, can collect information and use cookies as if you visited the provider’s website.

Caching and data retention

We use LiteSpeed Cache to serve temporary copies of public pages and improve loading speed. Where QUIC.cloud processing is enabled, its services may process website content; see QUIC.cloud’s privacy policy. Account, order, support and review records may remain stored while needed to operate the store and meet accounting, legal, dispute or security requirements.

Your requests and contact

You can contact us to ask about your information, request a correction, or request a copy or deletion of personal data associated with your account. We may need to verify your identity before handling a request. Some records may need to be retained for legal, accounting or security reasons. For privacy questions, email darazserum.com@gmail.com or contact WhatsApp at +92 333 7116462.

We may update this policy when our website or services change. The date above identifies the latest revision. For order-related rules, see our Terms & Conditions and Return and Refund Policy.